Last Updated: 16 October 2026

1. Introduction

Welcome to Raj Diamonds. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our jewellery collections, contact us, or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Information you provide through contact forms or customer enquiries

Order Information

When you place an order, we may collect the information required to process your purchase, arrange delivery, provide customer support, and manage returns or refunds.

Technical Information

We may collect information such as your IP address, browser type, device information, pages visited, and website usage data through cookies or similar technologies.

3. How We Use Your Information

We may use your information to:

  • Process and manage orders and payments.

  • Arrange shipping and delivery.

  • Respond to enquiries and provide customer support.

  • Send order confirmations and important service updates.

  • Improve our website, products, and shopping experience.

  • Prevent fraud, unauthorized transactions, and misuse of our services.

  • Comply with applicable legal and regulatory requirements.

We will not use your personal information for unrelated purposes without an appropriate legal basis or consent where required.

4. Payment Security

Payments made through our website may be processed by third-party payment service providers. Your payment information is handled according to the relevant provider’s security practices and policies.

We do not intend to store complete payment card details on our website unless a secure, compliant payment arrangement specifically permits it.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to remember preferences, support website functionality, understand visitor behaviour, and improve performance.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

6. Sharing of Information

We do not sell your personal information to third parties.

Where necessary, we may share relevant information with trusted service providers, including:

  • Payment gateways for processing transactions.

  • Shipping and logistics partners for order delivery.

  • Website hosting, security, analytics, and technical service providers.

  • Legal or regulatory authorities when disclosure is required by applicable law.

Such sharing will be limited to what is reasonably necessary for the relevant purpose.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, complete transactions, provide services, resolve disputes, maintain appropriate business records, and comply with applicable legal obligations.

9. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent where processing is based on consent or request that we stop sending promotional communications.

Certain information may need to be retained where required by law or for legitimate business purposes.

To exercise your rights, please contact us using the details below.

10. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before sharing personal information.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate authorization where required by law. If you believe a child has provided personal information to us improperly, please contact us so that we can review the matter.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable laws. Any revised policy will be published on this page with an updated revision date.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Business Name: Raj Diamonds
Phone: +91 9353193824
Email: kumarianita563434@gmail.com
Address: Building No. 13/4, Near Railway Station, Char Bagh, Lucknow, Uttar Pradesh – 226004, India.