Last Updated: 16 October 2026

1. Introduction

Welcome to Raj Diamonds. These Terms & Conditions govern your access to and use of our website, including browsing our jewellery collections, placing orders, and using our services.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using the website.

2. About Raj Diamonds

Raj Diamonds offers diamond jewellery, studded jewellery, and related products through its website. Product availability, specifications, pricing, and other details are displayed on the relevant product pages.

Contact Details:

  • Phone: +91 9353193824

  • Email: kumarianita563434@gmail.com

  • Address: Building No. 13/4, Near Railway Station, Char Bagh, Lucknow, Uttar Pradesh – 226004, India.

3. Eligibility to Use the Website

By using this website or placing an order, you confirm that you are legally capable of entering into a binding contract under applicable law. If you are under the age required to enter into such contracts, you must use the website with the involvement of a parent or legal guardian, as applicable.

4. Product Information

We make reasonable efforts to display accurate product descriptions, photographs, specifications, and prices.

However:

  • Actual product colours and appearance may vary slightly due to lighting, photography, or screen settings.

  • Product dimensions, weight, stone specifications, and other details should be checked on the relevant product page.

  • Images are intended to represent the product and may not reproduce every detail exactly.

  • Product availability may change without prior notice.

Please review all product details carefully before placing an order.

5. Prices and Payments

All product prices and applicable charges will be displayed on the website at the time of purchase.

  • Prices may change without prior notice, but changes will not ordinarily affect an order already accepted.

  • Applicable taxes, shipping fees, and other charges will be displayed where relevant.

  • Orders are subject to successful payment authorization, where applicable.

  • We reserve the right to investigate suspected fraudulent transactions and take appropriate action in accordance with applicable law.

If a pricing or listing error is discovered, we will contact the customer and resolve the matter in accordance with applicable law.

6. Orders and Order Acceptance

Submitting an order constitutes an offer to purchase the selected products. An order confirmation email or message may acknowledge receipt of the order but does not necessarily mean that the order has been finally accepted.

We reserve the right to cancel or decline an order where legally permitted, including in cases of product unavailability, payment issues, suspected fraud, or material listing errors. If payment has already been collected for a cancelled order, an applicable refund will be processed in accordance with our Refund and Cancellation Policy and applicable law.

7. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timelines communicated on the website or during checkout.

Delivery times may be affected by courier delays, public holidays, weather conditions, operational issues, or other circumstances beyond our reasonable control.

Customers are responsible for providing accurate delivery information. Any additional delivery arrangements or charges arising from incorrect information will be handled in accordance with applicable law and the relevant shipping policy.

8. Returns, Exchanges, Refunds and Cancellations

Returns, exchanges, refunds, and order cancellations are governed by our separate Return & Refund Policy.

Please review that policy before making a purchase. Certain products may have specific return or exchange conditions, which will be communicated clearly before purchase where applicable.

Nothing in these Terms & Conditions excludes any consumer rights that cannot legally be excluded.

9. Jewellery Quality and Certification

Product purity, gemstone details, hallmarking, certification, and other quality specifications will be stated where applicable to the particular product.

Customers should refer to the product description and any accompanying certificate or documentation for product-specific information. No certification, hallmark, or quality guarantee should be assumed unless expressly stated.

10. User Responsibilities

When using our website, you agree not to:

  • Provide false, misleading, or fraudulent information.

  • Use the website for unlawful purposes.

  • Attempt to interfere with website security or functionality.

  • Introduce malicious code or attempt unauthorized access.

  • Copy, reproduce, or commercially exploit website content without authorization.

We may restrict access where reasonably necessary to protect our website, customers, or business, subject to applicable law.

11. Intellectual Property

Unless otherwise stated, the website’s text, branding, logos, graphics, photographs, product descriptions, design elements, and other content are owned by or licensed to Raj Diamonds.

You may view and use this content for personal, non-commercial purposes. Reproduction, distribution, modification, or commercial use without prior written permission is prohibited, except where permitted by law.

12. Third-Party Services and Links

Our website may use or link to third-party services, including payment gateways, delivery providers, and external websites.

Such services may be subject to their own terms and privacy policies. We are not responsible for third-party content or services to the extent permitted by applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, Raj Diamonds will not be liable for indirect or consequential losses arising from the use of the website or temporary website unavailability.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer protection rights.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Please read the Privacy Policy before submitting personal information or placing an order.

15. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our services, business practices, or applicable laws. Updated terms will be published on this page with a revised date.

Changes will apply as permitted by applicable law and will not retrospectively remove rights that have already accrued to customers.

16. Governing Law and Disputes

These Terms & Conditions are governed by the applicable laws of India.

Any disputes will be handled by the competent courts or authorities in accordance with applicable law. Nothing in this clause limits any consumer’s statutory right to approach a competent consumer forum or other authority.

17. Contact Us

For questions about these Terms & Conditions, products, orders, or website services, please contact:

Raj Diamonds
Phone: +91 9353193824
Email: kumarianita563434@gmail.com
Address: Building No. 13/4, Near Railway Station, Char Bagh, Lucknow, Uttar Pradesh – 226004, India.